Canon supports small and medium businesses scale-up their digital transformation

Dubai, UAE; December 16, 2020: Canon Middle East, a provider of imaging technologies and services, is for the first time offering a 10-year warranty for selected models of its imageRUNNER ADVANCE DX MULTIFUNCTION printers. The Product series is built to evolve and advance the imaging capabilities of businesses and complement their digital transformation objectives.

Canon introduces a 10-year warranty for the imageRUNNER ADVANCE DX to provide value-add for SMBs


As a digitisation enabler, the imageRUNNER ADVANCE DX MULTIFUNCTION printers offer a reliable smart workflow, cloud connectivity, automation efficiencies, high-performance scanning and increased document security. The printer series is also a cost saving option since it is competitively priced and does not require frequent maintenance, servicing and parts replacement making it ideal for small and medium-sized businesses.


Shadi Bakhour, B2B Business Unit Director, Canon Middle East, said: “Digitisation is a top-priority for all businesses, and in the new world of hybrid workplace, it has to be implemented with no disruption. Our products and services are highly reliable, durable and operate as a fully compatible extension to any business. More specifically, our value-added services, such as the extended warranty on our products, bring extra peace of mind to businesses for a long-term trusted partnership”


The benefits of the 10-year warranty for businesses includes service and support directly from experienced and certified Canon professionals who will be the customers’ regular main point of contact. The team will also provide proactive e-maintenance to ensure the products is functioning optimally and its lifecycle protected. More importantly, customers will have access to priority on-call service in as little as four hours.


Additionally, the warranty provides discounts on service parts such as drums, fixing assembly, developers and waste containers to maintain environmental sustainability compliance.


Ajay Kumar, Regional Marketing Manager - Document Solutions, Canon Middle East, said: “The imageRUNNER ADVANCE DX series is an optimum long-term investment solution for businesses, especially small and medium-sized businesses, to future-proof their business and facilitate more productive and efficient workflow. The new portfolio of smart multifunctional devices is built to drive the digital agenda thanks to the latest document capture and processing technology, with cyber-security and sustainability as a top priority.”


The extended warranty will be applicable to the following models: imageRUNNER ADVANCE C3700 DX series, imageRUNNER ADVANCE DX 4700 Series, imageRUNNER ADVANCE DX C5700 Series, and imageRUNNER ADVANCE DX 6700 Series.


The offer is only valid in selected Middle East countries, namely the United Arab Emirates and Saudi Arabia. For more details, businesses can visit: https://en.canon-me.com/business/10-year-warranty/ or https://ar.canon-me.com/business/10-year-warranty/


Canon is committed to its corporate philosophy, ‘Kyosei,’ which means living and working together for the common good, and as an innovation-led, technology company, Canon makes a positive difference is by supporting the development of all businesses and their growth objectives.